How do I make a return?

To return any items, please complete a Returns & Exchanges Form (on the reverse of your delivery note), package your items carefully, attach the pre-paid label and send them to us at the following address:

The Conran Shop, Ecommerce Returns, Unit 3 Flatten Way, Syston, LE7 1GU

If you wish to return any items, we must receive them unused and in the original packaging within 28 days of delivery, along with the returns paperwork provided. If your return does not include the required paperwork, we will not be able to track and process it.