![Why have I been given a refund?]({"bg": "//theme.zdassets.com/theme_assets/2283653/b29a79efb481b47b62901c6b1bd7eebaca14f6f5.jpg"})
![Why have I been given a refund?]({"bg": "//theme.zdassets.com/theme_assets/2283653/d38d9cc5a4fcb160800cb7a8f0e0cb60aaa36d2e.jpg"})
Unfortunately, if all or part of your order is out of stock, we have had no other choice than to refund you. If your order has been cancelled, you will receive a separate email from our Customer Service team with further information.
Please rest assured that your refund will be processed shortly and will take up to 5 working days to clear. You will receive a confirmation once this has been actioned.
We are deeply sorry for any inconvenience this may have caused, and we would like you to know that this is not a reflection of the usual Conran Shop experience.
Articles in this section
- Why is my order delayed?
- I have not received my full order; what should I do?
- Why have I been given a refund?
- What else should I know about Click & Collect?
- When am I able to collect my Click & Collect order?
- How long does Click & Collect take?
- Can you explain your Click & Collect service?
- Can you explain your parcel delivery?
- Can you explain your delivery lead times?
- Do you have a list of the services you offer?