Why have I been given a refund? Why have I been given a refund?

Why have I been given a refund?

Unfortunately, if all or part of your order is out of stock, we have had no other choice than to refund you. If your order has been cancelled, you will receive a separate email from our Customer Service team with further information.

Please rest assured that your refund will be processed shortly and will take up to 5 working days to clear. You will receive a confirmation once this has been actioned.

We are deeply sorry for any inconvenience this may have caused, and we would like you to know that this is not a reflection of the usual Conran Shop experience.