If your online order is not as expected, please Live Chat with our Customer Service team, and include your order number throughout all enquiries.
Articles in this section
- Why is my order delayed?
- I have not received my full order; what should I do?
- Why have I been given a refund?
- Can you deliver alcohol abroad?
- What else should I know about Click & Collect?
- When am I able to collect my Click & Collect order?
- How long does Click & Collect take?
- Can you explain your Click & Collect service?
- Can you explain your parcel delivery?
- Can you explain your delivery lead times?