Does The Conran Shop offer returns?

If you are based in the UK and are not completely satisfied with any items purchased, you can return them to us within 28 days of delivery for a full refund or exchange. This does not affect cancellations or your statutory rights.

We regret that we cannot accept international returns unless items are damaged or faulty. In addition to our returns policy, under the Distance Selling Regulations, EU customers have seven working days (beginning the day after receipt) to cancel their purchase. We regret that, in cases of returns, import duties are non-refundable.