How do I cancel my order? How do I cancel my order?

How do I cancel my order?

Please submit a help request, quoting your order number. In this case, we will provide a full refund, but you must return the cancelled items to us. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.

(In respect of bespoke or made to measure orders), You may only cancel or amend your order with Us within 48 hours of the order being placed. If you cancel your order after 48 hours, you will be charged 50% of the full order value. This charge reflects the costs We will incur in attempting to resell your items. A bespoke or made to measure order is an order for products that are specially ordered from the manufacturer based on your choice of size, colour and finish as shown on your order. You will be advised of this at the time of ordering. This does not affect your legal rights.