Items that are unable to be cancelled or returned unless damaged or faulty include bespoke furniture or lighting, flat-packed items that have been assembled, items that are made to order or personalised, Gift Cards, media items where the seal has been broken, toiletries that have been opened, perishable items, and personal items such as earrings, underwear and swimwear; see our Terms and Conditions for more.
![Which items are not eligible for return?]({"bg": "//theme.zdassets.com/theme_assets/2283653/b29a79efb481b47b62901c6b1bd7eebaca14f6f5.jpg"})
![Which items are not eligible for return?]({"bg": "//theme.zdassets.com/theme_assets/2283653/d38d9cc5a4fcb160800cb7a8f0e0cb60aaa36d2e.jpg"})