What happens if there is a delay to my white-glove delivery?

On rare occasions, circumstances beyond our control can delay delivery. If this happens, we will keep you informed, but we cannot accept liability for any loss or inconvenience that may result from the delay. If the delivery address is changed after the order is placed, we will recalculate the delivery charge and either charge or refund you the difference.

To alleviate further delay, your order may arrive in separate deliveries. Any missing items will be delivered as soon as they are available from our suppliers.