We would like to draw your attention to certain characteristics of the cloth and offer some guidance on maintenance to ensure you keep your furniture in the best possible condition.
Velvet items often have a short and dense pile; these cloths are made in a pile weave often from silk, cotton or synthetic fibres. These fabrics are predominantly supplied in suspended boxes or on short rolls that should not be stored on their end as permanent creasing or pile damage can occur.
Our velvets are delicate fabrics and the pile of the material can be marked, flattened or crushed during transit, installation and use. This distortion of the pile is an inherent and standard characteristic and it is often not a fabric fault or an indication of poor wear. This movement of the pile is expected, especially in areas of higher contact or pressure on an upholstered piece of furniture. It should be noted that humidity and body heat can set the fibres in place.
An item displaying signs of a flattened pile can be restored with some attention by using a velvet brush and brushing the cloth in all directions; in more severe cases, a steamer may also be required if the pile is set. A steamer should be used on a light setting and the cloth approached with caution. Regular maintenance is also recommended with any piece of furniture to keep the item in its best condition and regular delicate vacuuming is encouraged.
Our velvets are dry clean only; therefore, care must be taken not to spill any liquids onto your item as staining may occur and can become very difficult to remove. If any liquids are spilt, they should be attended to immediately and the area blotted with a clean, dry cloth. Dry cleaning is the process where a liquid solvent is used to clean the cloth instead of water and detergent. These solvents contain very little or no water, hence the term 'dry' cleaning. This process still causes the cloth to get wet, but the liquid solvent evaporates much quicker than water, so there is less risk of damage occurring.
If you have questions, please don't hesitate to contact us.