Do you offer extended returns over Christmas?
Purchases from 1st to 17th December 2023 may be returned until Sunday 14...
Are there any items that cannot be returned?
Unfortunately, bespoke furniture or lighting, flat-packed items that hav...
Does The Conran Shop offer returns?
If you are based in the UK and are not completely satisfied with any ite...
Which items are not eligible for return?
Items that are unable to be cancelled or returned unless damaged or faul...
Can I exchange an item?
Please submit a help request, and someone from our Customer Service team...