Are there any items that cannot be returned?
Unfortunately, bespoke furniture or lighting, flat-packed items that hav...
Does The Conran Shop offer returns?
If you are based in the UK and are not completely satisfied with any ite...
Which items are not eligible for return?
Items that are unable to be cancelled or returned unless damaged or faul...
Are returns free?
All our UK deliveries now come with a pre-paid label for complimentary r...
Can I exchange an item?
Please submit a help request, and someone from our Customer Service team...