Do you offer a Call & Collect service?
Yes! We're pleased to now offer same-day collection from our London Stor...
Do you offer same-day delivery?
Yes! We're pleased to now offer same-day London delivery or collection w...
Can I place an order over the telephone?
Yes! We're delighted to offer a host of brand-new, COVID-safe and exclus...
Can I have a model cancellation form?
Please find our model cancellation form here.  
Will I receive confirmation of my order?
We will send you an Order Confirmation email detailing the products you ...
I haven't received an order confirmation email; what should I do?
If you do not receive an order confirmation email within 24 hours, pleas...
Why hasn't my order hasn't been accepted?
Non-acceptance of an order may be a result of one of, but not limited, t...